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2020 Practice Management Symposium
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DVMA 2020 Practice Management Symposium
Friday, October 2, 2020
Bethany Beach Ocean Suites - Bethany Beach, DE


There are 3 ways you can participate:
  1. Attend in person on Friday, October 2, 2020
  2. Attend virtually with Zoom on Friday, October 2, 2020
  3. Watch the recordings of the sessions anytime following the event



Bash Halow, CVPM, LVT
Bash Halow is a graduate of the College of William and Mary and of the Veterinary Management Institute series at Purdue University.  A veterinary professional for 18 years, he managed a practice in New York City before advancing to a regional manager position for Healthy Pet Corporation (later VCA) and finally the administrator for the Princeton Animal Hospital and Carnegie Cat Clinic in Princeton, NJ.  He is a Certified Veterinary Practice Manager and a Licensed Veterinary Technician.  His strengths are public speaking, client service, team building, morale, practice finances, new client acquisition, and digital marketing.


America's Best Practices
These hospitals are thriving in the face of enormous competition and quickly changing times.  Here are the management practices that are common to all of them.

Cultivate a Great Workplace Culture at Your Practice
If the last session made a strong case for an engaged team as a way to achieve greatness, then this lecture will teach you how to hire, onboard, train, and review that team.  An excellent course for the time-crunched practice leader.


Financial Oversight for the Busy Practice Leader
Are you comfortable using financial data and performance reports from your software to manage your practice?  In this session, you'll learn what information to regularly review, how to interpret the data you're looking at, and the latest benchmarks for your area in these fast changing times.


Veterinary Marketing Best Practices
Unsure of how to spend your advertising dollars or not convinced that your investment is paying off?  Halow covers the fundamentals of Google ads, content strategy marketing, Facebook ads, and YouTube advertising.  He'll also teach you how to select the most effective, affordable advertising strategy for your business.




8:00-8:45 am             -  Registration, Continental Breakfast & Visit Exhibits
8:45-10:15 am           -  Session 1: America's Best Practices
10:15-10:45 am         - Refreshment Break & Visit Exhibits
10:45 am - 12:15 pm - Session 2: Cultivate a Great Workplace Culture at Your Practice
12:15-1:00 pm           - Lunch

1:00-2:30 pm             - Session 3: Financial Oversight for the Busy Practice Leader
2:30-3:00 pm             - Refreshment Break & Visit Exhibits
3:00-4:30 pm             - Session 4:  Veterinary Marketing Best Practices



Bethany Beach Ocean Suites Residence Inn by Marriott
99 Hollywood Street | Bethany Beach, Delaware


Direct beach front access, ocean views, and luxury accommodations are yours for the taking.  Bethany  Beach Ocean Suites is your place to relax, recharge, and indulge.  Each suite offers elegance, ocean sounds, and warm breezes.  Our resort is everything you'd expect from the jewel of Bethany Beach - a pampering spa, oceanfront dining, an indoor saltwater pool, a workout room, and venues for business.  Stroll on the boardwalk, have fun with family and friends, and discover shops and eateries that mark the charm of Bethany Beach.


A limited block of discounted rooms is available at Bethany Beach Ocean Suites for symposium attendees from Thursday, October 1 through Sunday, October 4, 2020.  To make your reservation, please call the hotel directly at 302.539.3200 and mention you are attending the DVMA event or CLICK HERE to make an online reservation.


The discounted group rate is $139 per room per night for the following room types: Studio Balcony King Suites, Ocean Front Queen Suites, and Studio Balcony Double Queen Suites.  Reservations will be accepted on a first-come, first-served basis until September 1, 2020.  After this date, reservations will be accepted on a space and rate availability basis only.

6.0 hours of approved continuing education credit will be provided through the Delaware Veterinary Medical Association.


While VHMA and CVPM do not formally endorse continuing education programs, the Certification Board has approved the 2020 Practice Management Symposium as applicable toward the CVPM continuing education requirement for 6.0 credits.  VHMA approved course 19-53.


(confirmed as of March 12)
Boehringer Ingelheim Animal Health
Hill's Pet Nutrition
Nationwide - Pet Insurance





Cancellations will be accepted up to one month prior to the event start date, with a $25 cancellation fee deducted from the refund of registration fees.
Refunds will not be issued for cancellations received within one month of the event start date. 



Please contact Christine Gacono, CMP

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P.O. Box 9997, Newark, DE 19714
Phone: 302.455.VETS (8387)


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