While VHMA and CVPM do not formally endorse continuing education programs, the Certification Board has approved the 2021 Practice Management Symposium as applicable toward the CVPM continuing education requirement for 6.0 hours. Course ID 21-38. Additionally, 6.0 hours of continuing education credit will be provided through the Delaware Veterinary Medical Association for veterinarians and veterinary technicians.
Bash Halow, CVPM, LVT
Sponsored by:
Bash is a graduate of the College of William and Mary, a certified veterinary practice manager, and a licensed veterinary technician. As a veterinary business advisor and a veteran practice manager with more than 20 years of experience, Mr. Halow has helped dozens of veterinary hospitals understand how to build stronger teams and responsibly and ethically grow their businesses. He is a frequent contributor to Veterinary Economics and DVM 360 and is a member of the editorial advisory board for the FetchDVM360 veterinary conferences. He is a regular speaker at the annual VPMA Conference in Wales and addressed the Veterinary Management Association at the House of Lords, London, in June 2018. He is a member of the American Animal Hospital Association, PVMA, founder and member of the New Jersey Veterinary Hospital Management Association, founder of the Big Apple Veterinary Management Association in New York City, and proud member of the Veterinary Hospital Managers Association. Mr. Halow was the 2013 recipient of the Pennsylvania Veterinary Medical Association’s President’s Award for management education in the state of Pennsylvania. He resides in New York City and has a farm in Pennsylvania that provides all kinds of heartaches and happiness.
Event Schedule
[ Friday, September 24 • 8:00 am-4:30 pm ]
8:00 – 8:45 am
Registration, Continental Breakfast & Visit Exhibits
Room TBD
8:45 – 10:15 am
How They Did It – Radical Changes to the Way We Deliver Service and Care (Part 1)
COVID inspired a lot of changes to the way we did business. Many of them were so good we decided to keep some of them around! In 2021, Bash visited practices in the US, Canada, and the UK. He’ll share some of the most radical, outside-the-box changes to the traditional veterinary business model that he has seen to date. This session is a delight for the practice manager or owner trying to shake themselves out of a rut.
Room TBD
10:15 – 10:45 am
Break / Visit Exhibits
Room TBD
10:45 am – 12:15 pm
How They Did It – Radical Changes to the Way We Deliver Service and Care (Part 2)
COVID inspired a lot of changes to the way we did business. Many of them were so good we decided to keep some of them around! In 2021, Bash visited practices in the US, Canada, and the UK. He’ll share some of the most radical, outside-the-box changes to the traditional veterinary business model that he has seen to date. This session is a delight for the practice manager or owner trying to shake themselves out of a rut.
Room TBD
12:15 – 1:00 pm
Lunch
Room TBD
1:00 – 2:30 pm
5 Terrible Things About Your Practice You Refuse to Acknowledge
Ready for your intervention? Low morale, spinning your wheels for months without progress, intra-office squabbling, chronic mistakes…you think you know why but to acknowledge the real answer is too depressing. Bash Halow takes us on a safe, but frank tour of the stark, dark truths that prevent our practice (and ourselves) from really succeeding. Bring that co-worker (or practice owner) you wish you could get woke.
Room TBD
2:30 – 3:00 pm
Break / Visit Exhibits
Room TBD
3:00 – 4:30 pm
Best Practices and the Latest Benchmarks
Here’s a recap of all the things busy practice managers and owners should keep an eye on, along with the latest benchmarks in each area. This lecture alone is worth the price of admission. Gain valuable insight into the areas that you can improve and start saving and shoring up revenue as soon as you get home.
Room TBD
Location
Lighthouse Cove Event Center
1301 Coastal Highway
Dewey Beach, DE 19971
Hyatt Place Dewey Beach
1301 Coastal Highway
Dewey Beach, DE 19971
302.864.9100 (group code G-DVMA)
9/23/21 – $139/night (single/double)
9/24/21 – $199/night (single/double)
9/25/21 – $199/night (single/double)
*2-night minimum stay for Friday & Saturday nights
Discounted group rates available until until August 13, 2021
Pricing & Discounts
Discounted registration available through August 31, 2021
Registrations received on September 1 or later will incur an additional $25 fee
Veterinarian
- $125/mo
- DVMA Member Veterinarian – $125
Non-Member Veterinarian – $295Registration Includes:
6 hours continuing education credit
Admission to exhibit hall
Continental breakfast, breaks, and lunch
Online lecture notes
Licensed Veterinary Technician & Support Staff
- $65/mo
- DVMA Member LVT or Support Staff – $65
Non-Member LVT or Support Staff – $90Registration Includes:
6 hours continuing education credit
Admission to exhibit hall
Continental breakfast, breaks, and lunch
Online lecture notes
Practice Manager
- $90/mo
- DVMA Member Practice Manager – $90
Non-Member Practice Manager – $150Registration Includes:
6 hours continuing education credit
Admission to exhibit hall
Continental breakfast, breaks, and lunch
Online lecture notes